Frequently Asked Questions
Q: How long has Realistix Solutions been in business ?
A: In 2005 Realistix Solutions began working on the development of several Online Booking Engine user portal and marketing projects during this time the foundation of Realistix Concierge was laid.
Q: Is Realistix Solutions a Tour Operator ?
A: No, Realistix Solutions is not a tour operator which means we neither arrange nor combine nor package (as defined by Package Travel, Package Holidays and Package Travel Regulations 1992) travel products. Realistix Solutions is a travel resourcing organisation and as such provide Realistix Concierge to enable you to connect to those who do arrange travel products.
Q: Is Realistix Concierge a DTMC (Discount Travel Membership Club / Holiday Club / Holiday Ownership Product) ?
A: No, Realistix Concierge is a free online subscription service providing access to collection of travel resources.
Q: What is an Online Subscription Service ?
A: An Online Subscription service is the same as any subscription such as to a cable/satellite TV service, a mobile telecommunications service or a magazine provider etc. An Online Subscription Service provides access to an Internet based service.
Q: What is the cost of subscription to Realistix Concierge ?
A: Subscription to Realistix Concierge is free of charge
Q: How long does a Subscription to Realistix Concierge Last ?
A: Realistix Concierge has no fixed subscription lengths.
Q: What recurring costs are there in a Subscription to Realistix Concierge ?
A: There are no recurring costs in a subscription to Realistix Concierge
Q: Can a Subscription to Realistix Concierge be cancelled ?
A: Yes, a subscription to Realistix Solutions may be cancelled at any time without penalty.
Realistix Browser Suite
Q: What is Browser Software ?
A: A browser is a software application for retrieving, presenting and traversing information resources on the World Wide Web the most common web browsers are Internet Explorer and Google Chrome
Q: Where can I purchase a copy of the Realistix Browser Suite Software ?
A: The Realistix Browser Suite can be purchased from any of our Authorised Distributors please contact us to find your nearest Distributor.
Q: Can I Cancel a Purchase of the Realistix Browser Suite Software ?
A: Yes, a purchase of the Realistix Browser Suite may be rescinded (cancelled) if the purchaser remits (returns) the product to the seller sealed and in its initial order
Q: Is the Realistix Browser Suite 'Discount Holiday Software'?
A: No, Realistix Browser Suite is an Internet Browser. A user of our software is entitled (at their discretion) to subscribe to our FREE Online Travel Service.
Q: Am I required to break the security seal upon a purchase of Realistix Browser Suite in order to check for possible damage?
A: No, in the unlikely event of damage, damages will be visible on the exterior of the product.
Q: Is xyz Company an Official Distributor or Promoter of Realistix Solutions Product or Service?
A: If you wish to confirm that an organisation is an Official Distributor or Promoter of Realistix Solutions please contact us.
Q: Is Realistix Solutions a Timeshare / Holiday Club Disposal Organisation ?
A: No, Realistix Solutions is the developer and maintainer of the Realistix Browser Suite and of the Realistix Concierge only and offers no services pertaining to holiday ownership disposal.
Q: Does Realistix Solutions Cold Call Customers ?
A: No, Realistix Solutions does not and will not cold call customers or potential customers under any circumstances.
Q: Does Realistix Solutions directly own or manage any of its distributors?
A: No, Realistix Solutions does not own or operate any distributors. All our distributors are independent.
Q: Is Realistix Solutions owned, operated, managed or a subsidiary of, any active or inactive DTMC organisations?
A: No, Realistix Solutions is not owned, operated by, managed by, or a subsidiary of any DTMC organisations.
Q: Does Realistix Solutions offer or service any other Products or Services other than those mentioned in this site?
A: No, Realistix Solutions offer Realistix Browser Suite and Realistix Concierge only.
Q: I have a complaint about a distributor, what should I do?
A: Please Contact Us.
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